On the hot streets of Indonesia, Aice ice cream has captured countless consumers with its diverse flavors. Established in 2015 and starting from Indonesia, Aice has grown to become the No.1 ice cream brand in traditional channels and No.2 across all channels in Southeast Asia within less than a decade. Today, Aice has become a household brand in Indonesia and has expanded its presence to the Philippines, Vietnam, Cambodia, Laos, Timor-Leste, Thailand, and other markets. In recent years, Aice has further accelerated its globalization journey.
With the rapid development of the company and its globalization layout, management demands such as multi-country compliance, cross-region collaboration, and more sophisticated asset management have become increasingly prominent. Leveraging an intelligent digital operation system to support company growth and improve management efficiency is a key approach on the path of development. Aice chose to cooperate with Yonyou, implementing an integrated solution for financial and supply chain collaboration, human resources, expense control management, and full asset life cycle management, achieving efficient operation of multi-country businesses and providing strong support for the enterprise’s solid development and rapid business expansion.
01 Pioneering Global Growth
For Aice, the operational characteristics of the ice cream industry and the complexity of globalization layout make its digital intelligence needs highly “industry-specific”:
The “distinct challenges” of multi-country compliance have always been at the core of operations. As a brand deeply rooted in the Muslim market, Aice must strictly adhere to the tax and social security regulations of each country — from the individual income tax calculation methods in different countries, to the variations in local social security contribution rates, and to the full-chain traceability of international halal certification. Each aspect requires precise implementation. Previously, manually handling multi-country financial data was not only time-consuming but also required repeated verification of local rules, with any oversight potentially leading to compliance risks; meanwhile, the paper-based records for halal certification made it difficult to meet the needs for real-time traceability and sudden inspections.
The “efficiency bottleneck” of cross-region collaboration also restricts business advancement. Aice’s core production is concentrated in several bases, while the marketing network spans multiple countries. The connection between production planning and sales orders (SO), as well as the consolidation of financial data from different regions, used to rely on manual data transfers and calculations, resulting in significant information delays. Meanwhile, processes such as reimbursements and contract approvals, scattered across different countries, lacked a unified platform. This often led to multiple rounds of communication and inefficiencies.
The “management blind spots” of core assets cannot be ignored. As key terminal assets for ice cream sales, Aice’s freezers are widely distributed across distributors and retail outlets. Traditional manual inventory counting is not only time-consuming but also faces issues such as difficulty in verifying data authenticity and untimely updates of asset status, which affect terminal operational efficiency.
02 YonBIP Enterprise AI Full-Stack Cloud:
Solving Operational Challenges through “Industry-Focused + Localized” Solutions
“What we need is not a generic system, but an intelligent digital solution tailored to our business scenarios and real challenges.” This was Aice’s clear demand at the early stage of digital transformation. Based on a deep understanding of the characteristics of the ice cream industry and Aice’s globalization needs, Yonyou BIP·Enterprise AI·Flexible Cloud Deployments provided a customized solution from three dimensions: “compliance implementation, collaborative efficiency improvement, and asset transparency.”
(1) Finance & Supply Chain Synergy: Unifying Multi-Region Business Data Flow
For Aice’s “centralized production, decentralized marketing” model, Yonyou BIP has built a unified financial supply chain platform to achieve real-time data interconnection between production bases and multinational marketing networks — on the side of production, the system can dynamically adjust plans based on sales orders to avoid supply-demand mismatches; on the side of finance, the system can automatically handle multi-currency accounting and internal transaction elimination without repeated manual verification.
(2) Expense Control & Collaboration: Empowering Global Employees for Efficient Work
To address the issue of cross-region approval efficiency, Yonyou BIP has created a unified front-end portal for Aice, integrating expense control and reimbursement, contract approval, seal application, and other functions. Whether local employees or dispatched personnel, all can submit requests through the same platform. The system automatically routes according to the approval rules of different regions, eliminating the inefficiencies of manual document transfers.
(3) Core Asset Tracking: Ensuring Full Visibility of Freezers
To address the management needs of terminal assets such as freezers, Yonyou has customized an independent asset tracking solution for Aice, integrated with Yonyou BIP’s basic asset management module. Each freezer is assigned a unique asset profile, and dealers and retail outlets can update asset status (e.g., in operation, under maintenance, or idle) in real time through online channels. The headquarters can monitor asset distribution and usage in real time without relying on manual inventory checks, which not only reduces management costs but also enables more precise asset allocation.
(4) Localized Adaptation: Compliant Operations Tailored to Regional Rules
In response to the differences in taxation and social security across countries, the solution has undergone deep localization adjustments — taking the Indonesian market, a core operation of Aice, as an example. The system can automatically adapt to local individual income tax calculation rules, social security contribution rates (such as the enterprise and individual contribution ratios for different types of social security), and supports the integration of tax data with local systems, reducing manual calculation errors and lowering compliance risks.
Today, within Aice’s global operations, the value of Yonyou BIP·Enterprise AI·Flexible Cloud Deployments goes beyond merely addressing challenges; it is more about responding promptly to the company’s development and adjustments. When Aice expands into new markets, the solution can quickly adapt to local compliance requirements, helping new business initiatives take root quickly; in daily operations, improvements in financial consolidation efficiency, approval efficiency, and asset management accuracy enabling the team to focus on driving business growth.
From Southeast Asia to the world, Yonyou BIP·Enterprise AI·Flexible Cloud Deployments provides customer-centric customized services, growing together with Aice. In the future, by continuing to leverage Yonyou BIP’s advantages in globalization, industry specialization, and localization services, we will help more multinational enterprises like Aice steadily advance in the complex global market, making digital intelligence “a driving force for sustainable business growth” .
